Privacy Policy

When you register: your name, email, phone (optional) and password (stored as an irreversible hash).

When you place an order: delivery/billing address, phone, email and order contents.

While you use the site: IP address, browser information and preferences collected via cookies.

Information you voluntarily share: contact form messages, product reviews, newsletter subscription email.

To process, deliver and invoice your orders.

To manage your account and provide customer support.

To inform you about promotions and new products — only if you have opted in.

To improve and secure our site and services.

Our site uses essential cookies to keep you signed in, remember your language preference and store your cart. The site cannot function properly without these cookies.

You can manage or delete cookies via your browser settings; this may affect some site features.

Payments are processed through PCI-DSS compliant payment providers (iyzico and/or the bank's virtual POS infrastructure); your card details are never stored on our systems.

We use cloud providers for hosting, file storage and infrastructure.

Your order information may be shared, with limited and authorized access, with the accounting/ERP system we use for order and accounting processes.

These providers process your data solely to provide services to us, under contractual obligations.

Your password is stored as an irreversible hash — no employee can see your actual password.

Our connections are encrypted (HTTPS).

Access to your data is limited to authorized personnel who need it to perform their duties.

Your account information is kept while your membership is active; upon request, it is deleted or anonymized within a reasonable time.

Invoicing and accounting records are retained for the periods required by applicable tax and commercial law (typically 10 years).

For details on your rights under Turkish Law No. 6698 (KVKK) — such as requesting information, correction, deletion or objecting to processing — and how to apply, please see our Data Protection Notice (KVKK) page.

We may update this Privacy Policy from time to time. We will announce significant changes on our site or, where applicable, by email.

For questions, you can reach us at info@sekeroglu.com or +90 348 813 00 00.